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Advice & Support

Your Rights

Altrua Care is committed to protecting your rights. Below is a summary of these rights.

A carer and an older lady sitting together on a sofa looking at a phone

Your data protection rights

For assistance exercising your rights or with data protection queries, please use our contact form.

  • Right of access and rectification: request copies or correction of personal data.
  • Right to erasure: request deletion of personal data in specific cases.
  • Right to restriction: limit processing under certain conditions.
  • Right to data portability: transfer your data to another organisation.
  • Right to object: opt out of processing, especially for profiling or marketing.
  • Right to avoid automated decision-making: refuse decisions based solely on automated processing.
  • Right to lodge a complaint: file a complaint with a relevant data authority if necessary.

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Friendly, no-obligation advice about care at home or a place at our care home.